Wow! I am loving the new sound system and acoustic pannels in the terminal. I know this may not seem like a big deal to some people, but as the person who gets to look at all the comment cards when they come in, I can tell you that actually being able to hear boarding and gate announcments is important to most travelers! And guess what? Since the panels and new equipment have been installed, there have been no complaints…zip…nada…not a single comment about not being able to hear announcments.

It took a lot of time and a lot of money (mostly from grants), but I think the problem may finally be solved. And, in the process, we were able to add some color to the terminal as a bonus.

Now, if we could just make everyone happy with the music and news channel choices……We’ll keep trying.